Terms of Service

    Last Updated: 12/01/25

    These Terms of Service ("Terms") govern your use of Kudos Autism's in-home ABA therapy services and our website. By engaging with our services, you agree to these Terms.

    1. Nature of Services

    Kudos Autism provides Applied Behavior Analysis (ABA) therapy services delivered by trained clinical staff (BCBAs, RBTs).

    Our services include:

    • In-home ABA sessions
    • Parent guidance and training
    • Behavioral assessments
    • Treatment planning
    • Progress monitoring

    We do not provide:

    • Medical care
    • Emergency services
    • Psychological counseling outside the scope of ABA

    If you or your child is in crisis, call emergency services immediately.

    2. Eligibility

    To receive services, you must:

    • Be the parent or legal guardian of the child
    • Provide accurate information
    • Maintain active insurance (if applicable)
    • Sign all required clinical and insurance forms (informed consent, release of information, etc.)

    3. Insurance & Billing

    If you use TRICARE or another insurer:

    • Authorization is required before services begin
    • Coverage limitations may apply based on your plan
    • Parent/guardian is responsible for any non-covered charges
    • Co-pays/coinsurance (if applicable) must be paid promptly

    Kudos Autism reserves the right to pause or discontinue services for unpaid balances.

    4. Scheduling & Cancellations

    Parent Responsibilities

    • Provide a safe environment for service delivery
    • Ensure a caregiver is present during sessions (where required)
    • Notify us promptly of schedule conflicts

    Cancellations

    • Notice must be given according to clinic policy (typically 24 hours)
    • Excessive cancellations may affect service continuation
    • No-show fees may apply based on payer requirements

    5. Staff Safety & Conduct

    Kudos Autism may discontinue services if:

    • Staff feel unsafe
    • Conditions in the home prevent services
    • There is harassment, intimidation, or inappropriate behavior toward staff

    We maintain a zero-tolerance policy for staff mistreatment.

    6. Parent Participation

    ABA therapy requires caregiver involvement. Parents may be asked to:

    • Attend trainings
    • Implement strategies between sessions
    • Participate in assessments and reviews

    Lack of participation may impact outcomes.

    7. Communication

    Communication methods may include:

    • Phone
    • Email
    • HIPAA-secure messaging systems
    • In-person updates

    We do not provide on-call, after-hours, or emergency response.

    8. Clinical Documentation

    Kudos Autism maintains:

    • Session notes
    • Assessments
    • Treatment plans
    • Progress reports

    You may request copies in accordance with HIPAA and state law.

    9. Use of Website

    Our website may provide resources or general information. This content is not individualized clinical advice.

    You agree not to:

    • Use the website for unlawful purposes
    • Attempt to access restricted systems
    • Upload harmful or inappropriate content

    10. Intellectual Property

    All materials on our website or provided in treatment remain the property of Kudos Autism. You may not reproduce or distribute them without permission.

    11. Limitations of Liability

    To the fullest extent allowed by law:

    • Kudos Autism is not liable for indirect or consequential damages
    • We are not responsible for delays or interruptions beyond our control
    • Clinical outcomes cannot be guaranteed

    Our total liability is limited to the fees paid for services within the three months preceding any claim.

    12. Termination of Services

    We may terminate services if:

    • Safety concerns arise
    • Required paperwork is incomplete
    • Insurance authorization lapses
    • Balances remain unpaid
    • Excessive cancellations occur

    You may request service termination at any time, subject to payer/authorization requirements.

    13. Changes to Terms

    We may update these Terms at any time. Continued use of our services indicates acceptance of new terms.

    14. Contact Us

    Kudos Autism

    Email: support@kudosautism.com